We sell our shisha charcoal on EXW, FOB, CNF, and CIF basics (as per Incoterms 2020).
As the factory, we cannot do DDP or Customs clearance in your country. But we take care of all export documents and duties on our side in Indonesia.
Import duties in your country and local delivery should be arranged by your customs broker – it will be cheaper and easier for you.
Before ordering, you need to find a customs broker in your country who will arrange all import documentation, import tax, destination port handling, and delivery to your warehouse.
For most countries, shisha charcoal is legal and easy to import without any specific licenses. Your broker will handle the local import duties for shisha charcoal and any destination port fees, which are separate from our charcoal freight cost.